Online ADHD support, made simpler

Cloud Clinic by Avive offers a clearer way forward: confidential, professional ADHD assessments and follow-up care via telehealth, accessible from anywhere in Australia. Our process is designed to be straightforward, supportive, and responsive to your needs.

How Cloud Clinic can help

Cloud Clinic by Avive is a virtual mental health service offering ADHD assessments and general mental health care via telehealth. We make it easier to access professional support – without long waitlists, travel, or confusion.

Our streamlined ADHD referral and assessment process is designed to help you or your patient get the right care, from home, sooner.

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From assessment to next steps, our team supports you throughout the process.

Step 1

Fill out the form below and we’ll send your intake forms.

Don’t have a referral yet? That’s okay - you’ll need to speak to your GP before your appointment, and they can provide it then.

Step 2

Once we’ve received your referral and completed intake forms, we'll match you with the psychiatrist best suited to your needs. You’ll then be able to confirm a telehealth appointment at a time that’s convenient for you.

Step 3

At your scheduled time, log in using a secure telehealth link emailed to you. During your first session, your psychiatrist will begin working with you to develop a personalised treatment plan.

Get Started

Whether you're a patient, family member or healthcare professional, complete the form below to begin the process.

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Please note: A valid referral from a GP is required to access services at Cloud Clinic by Avive.
Get in touch if you need help obtaining a referral.

Why we ask for documentation before your appointment?

To make the most of your initial consultation, we ask you to complete a short set of intake forms, questionnaires, and required documentation in advance. This allows your psychiatrist to review your history and symptoms ahead of time –  helping avoid delays and, where appropriate, begin treatment planning right after your first appointment.

More FAQs
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    Adult ADHD Assessment Pathway

    Our adult ADHD assessment process is completed over twoappointments to allow your psychiatrist to undertake a comprehensive assessmentand determine the most appropriate treatment recommendations.

    Initial Assessment

    Your first appointment is a comprehensive psychiatricassessment where your psychiatrist will discuss your symptoms, medical history, mental health history and any supporting information you have provided.
    Before your initial appointment, you'll need to:

    • Complete our online intake form.  
    • Upload your referral (if not already provided).  
    • Provide any relevant supporting documentation (if available).

    Second ADHD Assessment

    If your psychiatrist determinesthat further assessment for ADHD is appropriate following your initialconsultation, you'll be invited to book a 30-minute ADHD Assessment Review.

    Before this appointment, we'll ask you to:

    • Complete ADHD self-assessment questionnaires.  
    • Arrange for an observer (such as a parent, partner or close friend) to complete an observer questionnaire.  
    • Obtain an ECG if medication may be clinically appropriate. While an ECG is preferred before your appointment, it will not delay your booking if it is still outstanding.

    During this appointment, your psychiatrist will:

    • Review your assessment questionnaires and supporting information.  
    • Confirm or exclude an ADHD diagnosis where appropriate.  
    • Discuss treatment recommendations, including whether medication is suitable.

    Ongoing Review Appointments

    Following your assessment, reviewappointments are tailored to your clinical needs.

    Standard Review (20 minutes)

    Suitable for:

    • Repeat prescriptions  
    • Medication dose adjustments  
    • Stable medication reviews  
    • A single clinical concern  
    • Simple documentation (such as travel letters)

    Extended Review (30 minutes)

    Suitable for:

    • Second ADHD assessment appointments  
    • Reviews involving multiple clinical concerns  
    • Significant medication changes  
    • Complex clinical reviews  
    • School, university, workplace or insurance documentation

    If you're unsure which appointment type to book, ouradministration team can assist.

    Queensland Shared Care ADHD Assessments (MBS Item 291)

    Queensland patients may also be eligible for an MBS Item 291 ADHD assessment under our Shared Care Assessment pathway.

    Under this model, the assessment is completed by your psychiatrist, with ongoing prescribing and medication management intended to occur in partnership with your GP once clinically appropriate.

    Patients referred under the Item 291 pathway will continue to complete ADHD questionnaires before their initial appointment, in line with Medicare requirements.

    Please note that shared care arrangements are subject toyour GP's willingness to participate and state-based prescribing requirements.