ADHD

Please note
Once medication stability is reached, your psychiatrist can transfer care to your GP who has agreed to act as Authorised Prescriber can provide ongoing medication scripts.

Typically, it takes 4 – 5 appointments (including 1 initial appointment) spread across 1 to 2 years to reach medication stability.

Rural and remote Australians

We offer bulk-billed MBS Item 291 psychiatric assessmentsfor eligible patients living in Modified Monash Model (MM) 2–7 locations acrossAustralia.A bulk billed service for 291 (non-ADHD) is available for Australians living in MM2 and above locations if you have not used a 291 item number in the preceding 12 months (365 days).

This includes:

• General psychiatry    
• assessments for eligible MM2–MM7 patients.  
• ADHD assessments for eligible Queensland patients under our Shared Care Model, where clinically     appropriate.  
• Department of Veterans'  Affairs (DVA) card holders residing in MM2–MM7 locations.

To be eligible, you must:

• Live in an MM2–MM7 location.
• Meet Medicare eligibility requirements, including not having received an MBS Item 291 service within the previous 12 months (365 days).
• Hold a valid referral from your GP or referring practitioner

To check your eligibility, enter your address into the Health Workforce Locator and check the 2019 result for the “Modified Monash Model”.

Please note:

• If your residential address changes and you are no longer eligible under the MM2–MM7 criteria, standard consultation fees may apply.·
• Patients requiring a subsequent MBS Item 293 consultation will require a new referral from their GP.· A credit card is required to secure your appointment.
• A cancellation fee will only be charged if an appointment is cancelled outside the timeframes outlined in Cloud Clinic by Avive's cancellation policy or is not attended.

Medicare rebates

To be eligible for Medicare reimbursement patients must hold a current referral from their GP or specialist. GP referrals must be dated within 12 months of your appointment, and specialist referrals within 3 months.

If you have seen a psychiatrist in the last 12 months you will need to confirm with Medicare the rebates available to you.

Please be advised that you must be in Australia to be eligible for rebates, and requests for rebates are monitored by Medicare.

Cloud Clinic by Avive is unable to procure new referrals on behalf of patients or backdate rebates.

Rebate processing

Medicare rebates will be processed the working day following your appointment. Medicare takes up to 72 hours to process rebates and will deposit rebates directly into your nominated bank account.

If you do not receive your rebate, please contact Medicare directly to check your eligibility and confirm your account details.

Medicare rebates are unable to be processed for cancelled bookings.

2026 Medicare Safety Net thresholds

Please refer to Services Australia for further information on how the Medicare safety net may lower your out-of-pocket costs.
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- General individuals and families: $2,699.10
- Concession & Family Tax Benefit Part A families: $861.20

We strongly encourage you to check your eligibility for the Medicare Safety Net, as it can make a significant difference to your out-of-pocket costs over the year.
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Family Safety Net
‍Families need to register with Medicare to combine their out-of-pocket costs. This is not automatic, even if everyone is listed on the same Medicare card.
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How it helps
‍Once your annual threshold is reached, Medicare may cover 80% of your out-of-pocket costs for eligible out-of-hospital services (up to Medicare benefit caps), in addition to your regular rebate.
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This applies to all eligible out-of-hospital Medicare services, not just those provided at our clinic.
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Example
‍For a standard $390 review consultation with a $134 Medicare rebate, your out-of-pocket cost is $256.
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Once you have reached the Medicare Safety Net threshold for the year, Medicare may cover 80% of this gap, reducing your out-of-pocket cost to $51.20 per review consultation.
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Important information
‍Payments to GPs, specialists and other Medicare-claimable services all count toward your Safety Net threshold.
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The Safety Net threshold resets on 1 January each year.

Cancellation Policy

Cancellations made less than 7 working days prior to the appointment date and time will incur a $200 cancellation fee if the booking is unable to be filled.

Cancellations made between 6 and 2 working days prior to the appointment time will be charged 50% of the booking fee.

Cancellations less than 2 working days prior to the appointment time, and no shows, will be charged the full appointment fee.
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This cancellation policy applies to 291 and rural DVA appointments, where cancellation fees will be charged to the credit card on file.

Cancellation fees are ineligible for Medicare rebates.